Filed Under (4722) by admin on February-14-2009

If you have Microsoft Dynamics GP formerly known as Great Plains Dynamics implemented in your organization and you are experiencing performance issues, we would like to present you this small publication, written in the form of FAQ and highlights.  

Dynamics GP is module based application and it is hosted in
Microsoft SQL Server 2005, 2008 or even 2000 on Microsoft Windows 2003 or 2008
Server Operating System ? obviously performance tuning should be analyzed at
Windows and SQL Server sides first:

 

1.      
Microsoft SQL Server.  Here you should try to reduce number of protocols
installed, ideally having TCP/IP only ? if you do not have legacy Operating
System and Networking parts, such as Novell ? you should be OK to have TCP/IP
as the only protocol.  Normally you
should allow SQL Server to control operating system RAM, however in the cases
when you have other application potentially competing for the Server memory, try
to reduce maximum SQL Server memory to 5-15% of total RAM.  With older versions of Great Plains, we saw
the issues with TCP address resolution by server name.  So, please, check the resolution and
potentially add IP address resolution locally in the hosts file, or even try to
specify IP address directly in ODBC System DSN, usually named Dynamics GP

 

2.      
Windows Server side tuning.  Control Panel System Properties, click
Advanced tab and then Settings in the Performance section ? be sure to switch
Background Services in Adjust for the best performance.  In the Virtual Memory section consider to
place Pagefile.sys to the hard drive, different from the one, where SQL
databases are hosted and size it at minimum being 1.5 of the system RAM.  And the third hint ? in File and Printer
Sharing form Microsoft Networks Properties switch to Maximize data throughput
for network applications

 

3.      
Hardware RAID consideration.  In this paper we assume that you are mid-size
or small organization, if you have over 75 Dynamics GP concurrent users, please
give us a call for further directions.  Consider
SCSI RAID 0 for Log Files and Operating System, RAD 5 or RAID 10 for Database
files.  If you have some luxury hardware
budget, consider placing SQL backup files to RAID 1 (stripping hard disks,
having maximum writing performance).  If
possible, place page file to separate RAID 0 as well

 

4.      
Other hardware tips.  Be sure that you have minimal number of
switch-like connections to reach the server from your Dynamics GP workstation (versus
cascade of passive hubs, obviously eliminate all 10BaseT nodes)

 

5.      
If all the above advises do not help you, then
you should prepare to SQL Profiler tracing, logging Dex ODBC and SQL statements
and other tools , typically recommended for Microsoft Dynamics GP technical
consultant

About the author

Andrew Karasev, Alba Spectrum LLC, help@albaspectrum.com 1-866-528-0577, http://www.albaspectrum.com.  Serving ERP and MRP community since 1994, local service in Chicago, Houston, San Diego, Atlanta.  Information portal: http://www.pegasplanet.com  We serve you USA and Canada nationwide from our Dynamics GP call center: California, Illinois, New York, Florida, Minnesota, New Jersey, North and South Carolina, Georgia, Louisiana, Texas, Ontario, Quebec

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